Help and support

Step-by-step guides for setting Cool Off up, taken from the Help pages in the app. If something isn't working, write to us.

Huff, a small green pufferfish in a hoodie, calm and smiling

Using Cool Off

How to use Cool Off
Presets, and making your own

Ways to start a session

Start with Siri from the Lock Screen“Hey Siri, start Cool Off”
Set a safe wordYour own phrase
Add the Home Screen widget
Add the Lock Screen widget
Add the Control Center control
Start a session when the app opens
Action Button, Watch and moreEvery way to start, on one page

Your subscription

Change or cancel your subscription

If you cancel, you keep access until the end of the period you paid for.

Write to us

Questions, problems and ideas all go to the same place. Say which device you use and what happened, and we'll write back.

info@quietshrine.com

More than an app can help with

When to talk to someoneCrisis lines, and signs it's time

What Cool Off is based on

Techniques come from published research on anger regulation, including physiological sighing, extended-exhale breathing, naming emotions, distanced self-talk, reappraisal, the DBT STOP skill and waiting 20 minutes before responding. Cool Off is a self-help tool, not therapy or a crisis service.