Cool Off
Help and support

Set a safe word

A word or short phrase that starts a session. Choose something you wouldn't say by accident. “Cool down” also works.

  1. In Cool Off, tap the Settings tab, then Set a safe word.

    It is under Session.

  2. Type your word and tap Save safe word.

    For example, “pineapple”.

  3. Tap Add “Hey Siri, …” and record the phrase.

    Allow Siri if the phone asks.

Siri

Siri starts a session when it hears your phrase, even when the phone is locked and the app is closed. It works in the car too. Tap a phrase to change or remove it. You can also use the Action Button or Back Tap.

Listening while the app is open

Turn on Listen while the app is open and Cool Off listens for your safe word whenever the app is open. Listening pauses during a session. It is useful when your phone is mounted in the car with the app open.

The app does not record the audio. Apple's speech recognition turns it into text, on your device where the device supports it and otherwise on Apple's servers.

Always available

  • “Hey Siri, start Cool Off”
  • “Hey Siri, cool me down with Cool Off”

If it doesn't work

Siri access was denied
Enable Siri for Cool Off in Settings › Apps › Cool Off so your safe word can start a session.
Microphone or speech permission was denied
Enable both in Settings › Privacy to use in-app listening.